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  • FAST DELIVERY IN US

    Ship from our warehouse in CA, NJ, GA in 3-10 working day

  • 30-DAY RETURNS

    If undamaged and unopened, you can return it to us within 30 days

  • LIFETIME WARRANTY

    We provide warranty service to reduce unnecessary waste

  • STRICT QUALITY CONTROLS

    Strict quality monitoring to ensure no easy damage in ten years

Frequently Asked Questions

Visit the FAQs page to learn more

01. How long will it take to receive my order?
All parts of the SalusHEAT sauna are already in boxes and ready to be shipped. We typically ship in 1-3 business days (Mon-Fri).

We have grown from one warehouse to four, in order for each customer to receive their sauna within 3-10 days. And we have deep partnerships with logistics companies like FedEx and CEVA, so you can ship faster and save more than other brands.

If you purchase portable sauna, you will receive your order within 3-7 business days (Monday-Friday)

If you purchase this wooden sauna, you will receive your order within 3-10 business days (Monday-Friday)

Please know that we are doing the best we can to get orders out promptly.

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02. What kind of electrical source will I need and what size fuse?
Our saunas, except for 904VS/904VR 4-Person Outdoor Saunas, all saunas use the US 60HZ/120V/15A universal power supply, the length of the power cord is 3 meters (10 feet).

The 904VS/904VR 4-Person Outdoor Saunas is 60HZ/120V/20A, it is very safe to use 110V-120V power supply, and 30Amps circuit breaker required.
03. Does it come fully assembled? If not, what will I be responsible for?
The frame of the sauna is divided into 6 wooden boards assembled, respectively front and back, left and right, top and bottom boards, motor equipment and carbon heating panels and glass are installed on the boards.

You just need to put all the boards together in the order according to the instructions and plug in the circuit connectors between the boards and you are ready to use.

A strong person could install most infrared saunas alone. But two people can do it much more easily if they work together.

According to the honest feedback from customers, they will be installed in 20-30 minutes, we are very proud of the ease of installation.
04. Hemlock, Basswood, Fir, Mahogany, Red Cedar, which sauna is better for me?
When you choose between the 906MH and 906MB, you will find that the 906MB uses basswood in addition to not having a heated front door. Basswood is the better choice if you want to put the sauna under a patio with a cover. And there is no heater for the front door to prevent moisture. If you don't care about wood, you can choose the 906MH because it has an extra heating panel on the front door to get an all-around sauna experience.

When you are shopping for an outdoor sauna, you will find that we have 4 types of wood: Fir, Basswood, Mahogany and Red cedar. If we rank them in order of durability, the results are as follows: Red cedar = Mahogany > Basswood > Fir. Of course, all saunas are sturdy and can withstand heavy storms and snow directly. Basswood, Mahogany and red cedar are better suited to withstand heat and moisture without warping or cracking.

Fir is a type of softwood but relatively strong and durable. And Fir is lighter in color with small tight knots that give its rustic appearance. It is known for its stability and resistance to decay, making it a popular choice for outdoor construction projects. When used in saunas, fir provides a warm and inviting aesthetic.

On the other hand, basswood is a type of hardwood that is lighter in weight compared to fir. It has a pale yellow to light brown color with a fine and even texture, lack of knot. Ext durability testing conducted by the research and development department has revealed that basswood is both highly stable and cost-effective for long-term use. Moreover, basswood is hypoallergenic, making it an ideal option for individuals with sensitive skin.

Mahogany is a hardwood with a rich, reddish-brown color. It is known for its durability, strength, and resistance to decay and insect damage. On the other hand, red cedar is also a durable wood with natural oils that provide it with inherent resistance to decay, rot, and insects. It has a distinctive reddish-brown color with a pleasant aroma.

Ultimately, the choice of wood depends on personal preference, budget, aesthetics, and specific needs for the sauna.
05. What health benefits can an infrared sauna provide?
1. Improved heart health
Within minutes of sitting in an infrared sauna, your body’s natural response begins. Beads of sweat appear on your skin. Your blood vessels widen and increase blood flow. Your heart rate ticks up.
2. Soothing sore muscles
The improved blood circulation brought on by an infrared sauna session can help speed up muscle recovery following physical activity.
3. Pain relief
Researchers found that infrared sauna therapy “may be a promising method for treatment of chronic pain.”
4. Relaxation
Warming your body seems to warm your soul, too. Setting aside some sauna time may help decrease depression, anxiety and stress. Basically, think of it as a meditation session in warmer temperatures.
5. Catching ZZZs
Better sleep, which has also been linked to sauna use.
6.Fighting off illness
There’s evidence that regular sauna use can help you avoid the common cold, says Dr. Young. Saunas also reduce oxidative stress, which is associated with cardiovascular disease, cancer and degenerative diseases like dementia.
06. Are far infrared saunas expensive to run?
Infrared saunas are the cheapest saunas to run because they will plug into the wall like a hairdryer and draw less than 15 amps. They cost between 20-30 cents an hour to operate.

The energy use of this Energy Efficient sauna won't break the bank. For an hour long session every day, our customers report that the cost is about 35 dollars a year.

Benefits Of Infrared Sauna

Infrared saunas offer numerous benefits such as...

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