Reviews from Our Customers

I waited three weeks to get this Christmas gift I’m giving to my husband. Unfortunately, one out of three boxes arrived damaged. Once opened, most of the contents were shattered/broken. I’m hoping customer service will make this right. Super bummed it won’t be here by Christmas now. Will update if possible!

Heats up nicely and retains temperature very well. also love the ambient lighting that the sauna provides!!

The sauna arrived quickly without issue. It is currently set up in a screen room for the winter months.

The sauna was easy to put together without issue. Everything works as intended.

Using the sauna is very relaxing. If you are I the market for a 2 person infrared sauna I would definitely recommend the Garner-902VS

Received my Sauna on Friday, December 13, 2024. Started putting it together...got to last box (containing front, and back panel), and as we opened it, we noticed the glass door was shattered!! No BIG DEAL right? I mean their Web-site says they will return your Issue within 12 hours. It is now Monday, December 16...No Response! I have emailed twice, and attempted to call. ALL of my calls are met with a recorded voice saying "All lines are busy...try calling later", and later all calls were met with an IMMEDIATE disconnect! I get it...It's Xmas time, and they are probably busy...but, make contact...as you claim you will, or don't (as you have). But, to ALL...don't expect a Company that doesn't hold up to their own Commitments...to stand behind ANYTHING ELSE.

About to get in again. Fits perfect into my office nook. Gets up to hot hot in 30-40m warm up 149F. Youtube vids say you can go higher if you push thermometer into ceiling and block with cardboard and wood **** and additional thermometer installed (160F in 40-50m warm up). Another youtube vid said 200F+ with patio heater installed. Regardless of what level heat you want, it ROCKS!!! I'm super happy, bought more sauna's for my mom, my brother, son's mother, and great friend who I want to have same health benefits I'm getting every morning and night. LOVE LOVE LOVE IT!!! They helped me immediately via email with technical issue also--great customer service.

Our first delivery the box with the door was at the bottom of the 3 boxes, and unfortunately the whole glass door was shattered. I couldn’t tell until I opened the box. The company sent me a new box and it got here in about 8 days. We got it all set up in a big closet in our basement and it works great. We get a great sweat after about 20 minutes and it heats up to 149 in about 50 minutes. The lighting is relaxing and it’s been great to sit in the heat while it’s -10° outside.

Highly recommend for the price.

Upgraded from a rather expensive sauna blanket that was just too much work & wouldn't get hot enough. This Ample 901PH is the perfect size. Footprint is small enough to fit in a bedroom or spare room corner, (36" x 40") yet still big enough to be able to stand up inside. Bluetooth speakers and chroma light are added touches that make for a great sauna session. App can also be used to start the warm up. Over all I'm super pleased with every aspect of the purchase. From the delivery company that called ahead & put the boxes exactly where I wanted them, to the ease of installation and quality construction, price was also fantastic.

We are very excited to have an at-home sauna and thus far we are really pleased with our experience both with the sauna and with the customer service from Salus Heat. I was a little bit apprehensive about how the build process would go, but overall it was smooth. I think it would help a little if the side walls were labeled "Left" or "Right" as we had to experiment a little before we knew we had the right configuration, but from there things went quickly. We've used the sauna for a little over a week now and we are really enjoying it. It holds heat well and it is a sturdy and hardy unit. I had to contact customer service for a couple of minor things, but the feedback was quick and they offered solid solutions to the problems we were experiencing. Overall, this has been a very positive experience.

Mix-907BLH 2 Person Corner High Temp Infrared Sauna.
I've had it a week so these are first impressions. It took 26 days from order to delivery, which was disappointing, but it was incredibly well packaged with everything well protected. Assemble was really easy, I did it on my own quite easily. The build quality looked good, everything fitted snugly, it worked immediately.
I got this model because it is in my insulated but not heated garage in Utah where the winter ambient temp is cold. It takes about 20 mins to get warm which is fine. With the ceramic heaters it reaches full temp and feels pretty hot.
The wood bars across the ceramic heaters should be closer together to eliminate the possibility of touching them. I sit diagonlaay and there is just enough room for me - 5"9" - to stretch my legs. Ideally I would have had a bigger sauna where I could lie down but this fitted the space I had perfectly and offered more room because it is a corner design.
Customer support was OK during the ordering process, my experience though is do your own thorough research s suggestions from the customer team varied based on who replied to my email.
Overall...and assuming it is long term reliable...this is one hot sauna, well built and really good value.

The sauna is fantastic for a one person experience. The heat is intense and bills quickly. Wood and all parts are very good quality. Soundsystem is also quality.

I am thrilled with my recent purchase! After doing extensive research, this brand really stood out to me for several reasons,.

First and foremost, the ultra-low EMF readings were a major factor in my decision. Knowing that I can use the sauna regularly without worrying about high electromagnetic fields gives me peace of mind.

The price was another key selling point. After comparing several options, I found that SalusHeat offered the best value by far for a high-quality sauna with similar features. For a product that has such a great balance of affordability and performance, I truly feel like I got an incredible deal.

The lifetime warranty is another fantastic feature that adds to my confidence in the brand. It’s reassuring to know that I have support for the long haul should anything ever go wrong.

As far as customer service goes, I had a few questions prior to making my purchase, and their team was quick to respond with helpful and friendly answers.

One of my initial concerns before purchasing was whether the sauna would get hot enough. Some other saunas I reviewed had higher temperature ratings, so I was a little worried it might not provide the intense heat I was looking for. However, I’m happy to report that the SalusHeat sauna gets plenty warm- it’s honestly more than enough for me to achieve the deep relaxation and detox benefits I was hoping for.

Overall, I couldn't be happier with this purchase. The combination of quality, value, and customer service makes SalusHeat a standout choice in the sauna market. If you're looking for a sauna that offers great performance, peace of mind, and excellent support, I highly recommend this one. It's been an amazing addition to my wellness routine!

Unfortunately my order arrived broken. To bad, the customer service leading up to the delivery was courteous and awesome. No word yet from Salus. :-(

Just received ours, was simple enough to put together and is working perfectly. Satisfied customer!!

For the most part, I am enjoying the outdoor sauna. My husband said assembly was fairly easy! Operation of the sauna is easy, just have to give it time to heat up. When outside temps are mild the sauna works great. However in Michigan, it has been in the teens so the sauna isn’t staying as worm. There are some obvious gaps in the door at the hinges that are contributing to the heat loss. Not crazy about the red roof.

I am very satisfied with our sauna. Assembly was really easy and it works great. I got the mixed model with the ceramic heaters and it heats up really quickly . It has been a great addition to our home gym and I have recommended it to several of my friends already.

Love this thing! Excellent quality and easy to assemble.

I received my 2 person sauna last week and assembled super quickly with no issues. Everything fit and worked. Heated it up and starting using it right away. Great product and packaging.

Perfect addition to my home gym. It assembled easy and had it up and running in 20 minutes from time I opened box to assembled. About 15-20 minutes to heat up depending on room temperature it’s in. I’m 5’10” 230lbs. It looks small but once inside It’s comfortable enough to sit in but wish I got the sauna backrest. I did have to add some insulation to the door as it seems that cold air comes in from the bottom because there is a gap between the glass and insulation installed.

Perfect for my storage room

I am very pleased with my purchase of SalusHEAT ample sauna. I looked online for a good option and after sifting through many, I am happy I landed on this one. The price was just right.

I am actually quite impressed with the quality. The panels are quite sturdy and the wood is very clean and smooth. Assembly didn’t take very long after I unpacked everything. It was packaged very well so it took sometime to fully open it, but that is a good thing. The instructions were very clear and I was able to put it together all by myself. I would recommend having two people to put it together. But I’m a large guy and a carpenter so I was able to maneuver the pieces by myself OK.

As far as using it, I really enjoy being in it. Because it is winter it takes a little longer to heat up. I’ve been in similar saunas that have the same issue. But once it gets to temp it stays there effectively. It does have a little heat loss at the hinges, but customer service said they are trying to figure this out. Maybe some kind of foam or something would be a good option. I personally used some tape and some paper towels as pads. The app is a little tricky to figure out at first. After I got more fluent with it is great. I love having the option to preheat this thing with my phone while sitting in my bed. It was very nice to be able to activate my Bluetooth music or listen to the Bible while I sit in there.

I would like to say their customer service has been phenomenal. I’ve had to exchange a couple emails and they have prompt replies with clear information.

I love having the option of being able to have two people in the sauna. It is good to sit in there with my wife. It is also great to be in there by myself as I am a large man. I’m 6 foot three and 240 pounds. So I would say it fits two regular size people comfortably and one large person really comfortably.

I use this thing as often as I have time for. Usually at least three or four times a week if not more. I love being able to get in there and just get the sweat that I enjoy and clean out my system. I actually have inflammation/arthritis in one of my hips, and when I sit in there, I stretch out my leg in the sitting position and push down on my knee. This has dramatically improved the health of my hip. In just a few short days, I have increased the range of motion that I had without pain. I’m looking forward to continual stretching and being immersed in the heat. I strongly recommend this product to anyone who values their health. I am able to sit in this thing often for long periods and get a total body cleansing.

Great product. Great price.

i bought the 2 person infrared sauna a few weeks ago and it is fantastic. I would have gotten a bigger unit but I didn’t have 240 power, just 120. It came in several boxes and was very easy to put together. The floor goes down, then the sides and the back and front. They slip into each other and when you put the roof on and put in a few screws, the unit is solid. The electric is a simple matter of snapping together some connecting some wires. The roof is also held on with a few screws.
It heats up in about 10 minutes. I bought a large back rest/seat which I cover with a towel and it is quite comfortable. Since I live in the desert, I also bought the cover which is high quality and leave it on to protect it from the sun.
When the boxes came, one of them had a hole in it and the roof was damaged. I called the company and sent in a few pictures and in short order I received a new roof. I was very impressed by that customer service.
All in all, this is a great sauna for the price, and easy to put together with 2 people. I highly recommend it.

After exploring various sauna options, I decided on the High Heat 2-Person Sauna, and I couldn't be happier with my choice. I've been using it daily, and it's been an amazing experience. While it does take some time to reach 149 degrees, the ceramic heaters deliver impressive heat output—about a foot away from the heater, temperatures reach between 190-200 degrees, which is fantastic!

I typically sit in a traditional sauna at the gym, but after just 30 to 40 minutes in this infrared sauna, I find that I'm sweating much more than I do in the traditional sauna. It’s a great feeling and really enhances my overall sauna experience!

I was searching for a high temp unit that would work in a standard outlet and came across this unit, it is perfect! I ordered it with “room of your choice” delivery and that was an awesome experience, the delivery team was efficient and respectful of our space. Great communication from the warehouse while in transit as well! This thing is quick to heat up and comfortable to use. My husband and I can both sit comfortably in this together. I do recommend ordering a back rest and sauna thermometer if you’re interested in the interior temp/humidity level.

I am very happy with my sauna. Initially I was hesitant to buy a one person unit as I am 6"2 190. But actually I enjoy the closeness of being in a cocoon like setting. I also like that it heats up quickly. It takes 20 mins to reach 100F (when I get in) and hits 130+ another 20 mins (when I normally get out). It is in my heated barn (55) and the animals and I enjoy the Bluetooth capability. I take a quick well water bucket plunge then relax for 15 mins on massage table. I can take my sauna all in less than hour. My only regret is that I didn't get one sooner.

I purchased the mixed heat 1 person sauna because I wanted a hotter experience than straight infrared could offer.

The unit shipped within 4 days after ordering and unfortunately arrived slightly damaged from transit. The ceramic tube was cracked from travel which honestly would be a miracle if it made it across the country intact. I emailed customer service at 5pm and within 10 minutes they responded and already started the process of shipping me out a new piece, complete with video on how to replace. It also arrived within about a week and was a breeze to replace and then finish set up.
Very well made and extremely easy to set up for one person.

It takes about 30-35 minutes to get to 140 degrees in a 65 degree basement and stays there - which is plenty hot. I would have loved to get a larger model so I could lay down but space is an issue in my home. Plenty of room to sit upright comfortably. I also love that you can turn on or off the ceramic heater individually from the infrared if it gets too warm.

Worth the cost both for the quality and the responsive and efficient customer service. Lifetime warranty is a huge plus. If you are considering buying one, this is the company to use