LIMITED OUTDOOR SAUNAS CLEARANCE + 7% DISCOUNT CODE [OS7OFF]

Father's Day Sale | 'Spin To Win' Your Big Prize

Frequently Asked Questions

Top 4 Frequently Asked Questions

Can the indoor saunas be placed outside under covered patio?
Yes, it can, as long as the top and interior don't get wet. You have to pay attention to the absolute rain protection of the top and bottom for an indoor sauna. Because the top panel of indoor sauna has wires, and the bottom has no raised and waterproof base.

Humidity has very little impact on the sauna, and if you can open the sauna weekly and let the heating panels work, this will prevent the moisture from deteriorating the appliances and wood.

While the outdoor sauna has more comprehensive waterproof protection. SalusHEAT outdoor saunas have even less impact because of the added water barrier and the sealant on windows.
Hemlock, Basswood, Fir, Mahogany, Red Cedar, which sauna is better for me?
When you choose between the 906MH and 906MB, you will find that the 906MB uses basswood in addition to not having a heated front door. Basswood is the better choice if you want to put the sauna under a patio with a cover. And there is no heater for the front door to prevent moisture. If you don't care about wood, you can choose the 906MH because it has an extra heating panel on the front door to get an all-around sauna experience.

When you are shopping for an outdoor sauna, you will find that we have 4 types of wood: Fir, Basswood, Mahogany and Red cedar. If we rank them in order of durability, the results are as follows: Red cedar = Mahogany > Basswood > Fir. Of course, all saunas are sturdy and can withstand heavy storms and snow directly. Basswood, Mahogany and red cedar are better suited to withstand heat and moisture without warping or cracking.

Fir is a type of softwood but relatively strong and durable. And Fir is lighter in color with small tight knots that give its rustic appearance. It is known for its stability and resistance to decay, making it a popular choice for outdoor construction projects. When used in saunas, fir provides a warm and inviting aesthetic.

On the other hand, basswood is a type of hardwood that is heavier in weight compared to fir. It has a pale yellow to light brown color with a fine and even texture, lack of knot. Ext durability testing conducted by the research and development department has revealed that basswood is both highly stable and cost-effective for long-term use. Moreover, basswood is hypoallergenic, making it an ideal option for individuals with sensitive skin.

Mahogany is a hardwood with a rich, reddish-brown color. It is known for its durability, strength, and resistance to decay and insect damage.

On the other hand, red cedar is also a durable wood with natural oils that provide it with inherent resistance to decay, rot, and insects. It has a distinctive reddish-brown color with a pleasant aroma.

Ultimately, the choice of wood depends on personal preference, budget, aesthetics, and specific needs for the sauna.
How long does it take to heat to 149°F?
The 149F limit is an ETL safety standard built into the control panel. The 149 setting is perfect for prolonged infrared therapy sessions (up to 60 min.) while also taking user safety into account.

The temperature shown on the control panel represents the surface temperature of the infrared heating plate. If it displays 149F, the actual room temperature may have reached 180F. However, this is also dependent on the initial ambient temperature.

Ignoring the environment, the rate at which the sauna heats up is directly related to the power of the heating panels, but inversely related to the room of the sauna space. As a general guideline, it typically takes around 20 minutes to heat up from room temperature to 149F. However, if we consider the current temperature conditions, it will only take 15 minutes on a hot summer day and can take up to 30 minutes on a cold winter day. Additionally, the frequency of opening the door affects the temperature inside the sauna.

A good infrared sauna will not overheat your lungs. Ideally, you go inside when it’s only 25-28C (77-83F) and let the heat slowly rise while you sit inside. That way your body adapts to the rising heat. Once you start sweating, around the 37C mark (98.6F), you only need to stay inside a little while longer. Most people come out between 42-50C (108-122F).
What are the EMF readings of your saunas?
Our Maxwell saunas and Wearwell outdoor saunas are equipped with ultra-low EMF heaters, and their EMF readings range from 0.1 to 1.0mG. While other saunas have EMF readings between 10~30mG, there is no need to be concerned about this non-ionizing radiation, as it is comparable to that emitted by electronic devices such as cell phones. This is considerably lower when compared to the levels of 100+ mG often found in many other sauna brands, regardless of the particular model.

A U.S. Patent for an infrared sauna with low electric field and low electromagnetic wave radiation has been registered for our Maxwell infrared heater. Our technology integrates both extremely low frequency (ELF) electric field and low electromagnetic field radiation (EMF) without the use of any shielding material.

About SalusHEAT

Do you have a physical store?
In order to maintain the premium quality without additional markup, we mainly focus on operating online in most of the regions.

You can shop our entire collection with the assistance from the 24/7 online customer service. We support the contiguous United States fast shipping and 14-day return policy to ensure that you will be fully satisfied with our products.
Where do you make your product?
Founded in 2004, we are originated directly from a Chinese factory manufacturer, and import advanced production technology concepts from Taiwan and Japan to ensure the accuracy and ethical standards of every product. Our sauna business has been expanding globally, with operations in the United States, Canada, Japan, Germany, Spain, and other countries. In 2019, we began developing our retail business by creating the SalusHEAT brand in Hong Kong. Our goal is to deliver high-quality sauna products directly to your doorstep. Currently, we are in the process of establishing a branch in the United States to breathe new life into our brand.

The name SalusHEAT holds a deeper meaning, symbolizing "salubrious heat." In ancient Roman mythology, Salus is the goddess associated with safety, health, and well-being. The term "salubrious" is derived from the Latin word "salūbris", reminding us that our primary focus from the start has been to bring health and wellness to every home.
Do you ship internationally?
Since it is difficult to ship large items from one warehouse to all parts of the world, we have so far set up warehouses in the United States. So our customers in the US can order directly from the website and be able to receive it within 5-14 days.

Outside of the US, you will need to provide your shipping address to customer service for a shipping quote.
Do you have a phone number for customer service?
We would be happy to speak with you over the phone to provide you with professional service. Please contact us at (802) 332-5090. Phone number support is open Monday through Friday from 9 a.m. to 6 p.m. EST. Also, you can still reach our customer service team through other convenient channels.

1. Live Chat: We offer a live chat feature on our website, where you can instantly connect with one of our knowledgeable representatives. Just look for the chat icon in the corner of your screen.

2. Email Support: You can also send us an email with any questions or concerns you may have. Our dedicated support team will respond promptly to ensure your needs are taken care of. Please send your email to help@salusheat.com

3. Check Frequently Asked Questions: Our comprehensive FAQ help center contains a wealth of information, including frequently asked questions and troubleshooting guides. This resource can often help resolve common issues quickly and efficiently.

We appreciate your understanding and assure you that we are continually working towards improving our customer support services. Thank you for choosing us, and we remain committed to addressing all your inquiries in a timely manner.

Products

The product I want is out-of-stock, when will it be available?
We strive to maintain our stock levels in line with demand. However, from time to time we may become out of stock of a certain product. If one of our products is out of stock, please feel free to send us a message and we'll make sure to let you know when you will be able to order it again.
Does your sauna models come with near/mid/far infrared?
Our sauna has only far infrared. Far infrared are the most widely used in saunas. Far-infrared (FIR) are mainly used to treat soft tissue injuries that are more superficial and insensitive to thermal stimulation, such as superficial contusions and injuries to thinner parts of the soft tissue. Far-infrared is the closest of the wavelengths to the infrared heat given off by our own body. Far infrared waves penetrate into our body and activate the sweat glands. FIR resonates with your own body’s heat generation, allowing for deep heat and raising your core body temperature.
What kind of electrical source will I need and what size fuse?
Our saunas, except for 904VS/904VR 4-Person Outdoor Saunas, all saunas use the US 60HZ/120V/15A universal power supply, the length of the power cord is 3 meters (10 feet).

The 904VS/904VR 4-Person Outdoor Saunas is 60HZ/120V/20A, it is very safe to use 110V-120V power supply, and 30Amps circuit breaker required.
Does it come fully assembled? If not, what will I be responsible for?
The frame of the sauna is divided into 6 wooden boards assembled, respectively front and back, left and right, top and bottom boards, motor equipment and carbon heating panels and glass are installed on the boards.

You just need to put all the boards together in the order according to the instructions and plug in the circuit connectors between the boards and you are ready to use.

A strong person could install most infrared saunas alone. But two people can do it much more easily if they work together.

According to the honest feedback from customers, they will be installed in 20-30 minutes, we are very proud of the ease of installation.
How long does it take to heat to 149°F?
The 149℉ limit is an ETL safety standard built into the control panel. The 149℉ setting is perfect for prolonged infrared therapy sessions (up to 60 min.) while also taking user safety into account.

The temperature shown on the control panel represents the surface temperature of the infrared heating plate. If it displays 149°F, the actual room temperature may have reached 180°F. However, this is also dependent on the initial ambient temperature.

Ignoring the environment, the rate at which the sauna heats up is directly related to the power of the heating panels, but inversely related to the room of the sauna space. As a general guideline, it typically takes around 20 minutes to heat up from room temperature to 149 degrees Fahrenheit. However, if we consider the current temperature conditions, it will only take 15 minutes on a hot summer day and can take up to 30 minutes on a cold winter day. Additionally, the frequency of opening the door affects the temperature inside the sauna.
What are the EMF readings of your saunas?
The EMF readings of our saunas are between 0.1~1.0mG for Maxwell saunas and Wearwell outdoor saunas, and between 10~30mG for all other saunas. However, there is no need to be concerned about this non-ionizing radiation, as it is comparable to that emitted by electronic devices such as cell phones. This is considerably lower when compared to the levels of 100+ mG often found in many other sauna brands, regardless of the particular model.

A U.S. Patent for an infrared sauna with low electric field and low electromagnetic wave radiation has been registered for our Maxwell infrared heater. Our technology integrates both extremely low frequency (ELF) electric field and low electromagnetic field radiation (EMF) without the use of any shielding material.
Can the indoor saunas be placed outside under covered patio?
Yes, it can, as long as the top and interior don't get wet. Humidity has very little impact on the sauna, and if you can open the sauna weekly and let the heating panels work, this will prevent the moisture from deteriorating the appliances and wood.

Outdoor saunas have even less impact because of the added water barrier and the sealant on windows.
Hemlock, Basswood, Fir, Mahogany, Red Cedar, which sauna is better for me?
When you choose between the 906MH and 906MB, you will find that the 906MB uses basswood in addition to not having a heated front door. Basswood is the better choice if you want to put the sauna under a patio with a cover. And there is no heater for the front door to prevent moisture. If you don't care about wood, you can choose the 906MH because it has an extra heating panel on the front door to get an all-around sauna experience.

When you are shopping for an outdoor sauna, you will find that we have 4 types of wood: Fir, Basswood, Mahogany and Red cedar. If we rank them in order of durability, the results are as follows: Red cedar = Mahogany > Basswood > Fir. Of course, all saunas are sturdy and can withstand heavy storms and snow directly. Basswood, Mahogany and red cedar are better suited to withstand heat and moisture without warping or cracking.

Fir is a type of softwood but relatively strong and durable. And Fir is lighter in color with small tight knots that give its rustic appearance. It is known for its stability and resistance to decay, making it a popular choice for outdoor construction projects. When used in saunas, fir provides a warm and inviting aesthetic.

On the other hand, basswood is a type of hardwood that is heavier in weight compared to fir. It has a pale yellow to light brown color with a fine and even texture, lack of knot. Ext durability testing conducted by the research and development department has revealed that basswood is both highly stable and cost-effective for long-term use. Moreover, basswood is hypoallergenic, making it an ideal option for individuals with sensitive skin.

Mahogany is a hardwood with a rich, reddish-brown color. It is known for its durability, strength, and resistance to decay and insect damage.

On the other hand, red cedar is also a durable wood with natural oils that provide it with inherent resistance to decay, rot, and insects. It has a distinctive reddish-brown color with a pleasant aroma.

Ultimately, the choice of wood depends on personal preference, budget, aesthetics, and specific needs for the sauna.
What type of glue is used in the construction of SalusHEAT's saunas?
We use a nonchemical furniture-grade glue that's applied in between the wooden slats. Due to the nature of our products, it's important we use glue that will not off-gas.
What are the dimensions of the whole sauna, so I can be sure it fits in my home?
The dimensions of each model are different, find the dimensions in the Main Picture and Dimensions of the Product Page of your preferred sauna.
Can I place these saunas on a carpeted area?
Except for the Airy series steam saunas can not be placed on the carpet, all other infrared saunas can.
What is the maintenance for an infrared sauna?
If you sit on a towel while you’re using it, place a towel on the floor, and wipe off your sweat with another towel. You should never have to clean your saunas. Just wash the towels between sessions.

It is also not necessary to clean the exterior of the sauna. Our sauna not only undergoes a thorough electrical inspection before being packed and shipped, but we also apply a thick water-based protective film and wood wax oil to the exterior. This is especially important for outdoor saunas to protect the wood and prolong its lifespan. Avoid rubbing the wood surface too hard unless absolutely necessary.

To ensure long-lasting protection for your outdoor sauna, we recommend applying Outdoor Wood Wax Oil every six months for Fir wood, and once a year for Basswood, Mahogany, and Red cedar.

If the indoor sauna's wood surface appears visibly discolored, you can add the wood wax oil as needed.

Shipping

How long will it take to receive my order?
We typically ship in 1-3 business days (Mon-Fri).

If you purchase this portable sauna, you will receive your order within 3-6 business days (Monday-Friday) and the large wooden sauna will take 3-10 business days.

Please know that we are doing the best we can to get orders out promptly.
How do I track my order?
When your order ships you will receive a separate email providing you with a tracking number to track your order. Sometimes this email gets sorted into spam or promotions folders so be sure to take a look in there if it feels like you have been waiting a little too long.

You can also log into your account and click on the order in question to see the status.
I have entered a wrong shipping information, what should I do?
If you need to change anything about your order, please contact us immediately. Once your order has been processed and shipped from our warehouse, it will be very difficult for us to make any changes. Please also note that changes may cause some delay in shipment and incur a fee.

If you are purchasing a portable sauna shipped via FedEx, you will generally be able to change your order within 48 hours of placing your order. If you are purchasing a large sauna shipped via LTL, you are generally able to change your order within 2-4 days.

If you are sure you want to change your order, please contact our customer service at help@salusheat.com.
My order never got to me, what do I do?
Oh no! Hopefully this doesn’t happen but if it does, although our shipping carriers work independently to deliver your package, we’ll figure this out together!

If it's been marked delivered and it's only been one day-sit tight! Sometimes the carriers scan it before it gets to you. Keep an eye out for the next few hours!

If the tracking hasn’t been updated in an unusually long time or if it was never updated since it was made, chances are it was lost in transit. Please file a claim with the carrier. If there is no conclusion after one week, please let us know and we will look into replacing or crediting you for your order.

If the shipping address was a temporary location, we do not assume responsibility if the recipient is no longer at that address upon delivery within the projected shipping timeline.
Will it ship with a company that will be able to drive up my driveway and deliver to my house or will they only be able to unload down on the county road?
The logistics provider for our large saunas is CEVA Logistics or FedEx or others, they will deliver the goods directly to your home, and before that, they will call you to confirm that you can sign for it at home.

Order & Payment

What payment method do you accept?
We offer flexible payment options when shopping SalusHEAT Sauna online.
-Credit Card (Visa / MasterCard / American Express, etc)
-PayPal
-Google Pay
-Apple Pay
-Shop Pay
-Klarna
Can I change or cancel my existing order?
If you need to change anything about your order, please contact us immediately. Once our warehouse has processed your order, we might not be able to make any changes.
I can’t find any order confirmation. What should I do?
Normally, a confirmation email from help@salusheat.com will be sent right after you pay your order successfully. Please ensure a correct email address is entered and double check the spam box. Contact us if you cannot receive any confirmation.
How do I ensure the payment is secure?
We value our customers’ privacy just as much as you do. Transaction information and your credit card details will be encrypted, and nothing can be examined, used or modified by third parties.

Returns & Exchange

What is your return policy?
If you change your mind for any reason, you may return the items within 14 days of receiving the order provided that they are undamaged and unopened, or otherwise unused with the original packaging. Please note that you will be responsible of the shipping charge for change-of-mind returns.

We are vigilant about product quality, but occasionally something might fall through the cracks. If your product is defective or incorrect order is shipped, send it back to us within 14 days of delivery for a full refund (including shipping).

Please keep in mind that we only accept returns purchased through Salusheat.com. For all other returns, please refer to the store where you made the original purchase.
How do I apply for a return?
To apply a return, please contact us at help@salusheat.com. Our staff will get back to you within 1-2 working days.

1. Please do not send your purchase back without contacting us first or return may not be processed.
2. Please describe in detail in your email why you need to make a return that will help us understand why you need to make this return. If you needed, you are also able to upload some images.
3. You will be refunded through the original payment method you used to purchase.
4. Please allow 12-24 business hours for us to look into your ticket and respond. We will provide you with an available return address closest to your home.
5. You have 14 days to make a return, starting from the date of receiving the item(s).
6. Please contact FedEx to ship it back or contact our customer service staff for assistance.
7. You do not have to pay any additional handling fee for your return that's within the 14-day return period. However, shipping charges will not be covered.
How long does it take to proceed a refund?
1. If you meet our return policy's guidelines, then we will exchange or reimburse you the price of all products purchased.

2. The cost of shipping will be deducted from your refund total; this includes items purchased using the free shipping promotion. Please be aware that the shipping cost paid to receive the product is discounted and will not be equivalent to the shipping cost of returning it. Return shipping price will vary by location.

3. You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process the refund request (5 to 10 business days).

Why Infrared?

How is an infrared sauna different than a “regular sauna?”
An infrared sauna is a type of dry sauna that uses infrared waves to warm the body from the inside out, rather than the air. “Regular” saunas are the European kinds that get super hot, so it’s hard to breathe.

SalusHEAT infrared saunas use Carbon Fiber heated elements to gently warm your skin to encourage sweat in a warm environment where it’s easy to breathe normally.

Infrared waves (also known as photobiomodulation) have been used in the medical field for many years. They are used to positively affect neural and nerve stimulation, as well as increasing wound healing time and decreasing pain.

Infrared saunas are the cheapest saunas to run because they will plug into the wall like a hairdryer and draw less than 15 amps. They cost between 20-30 cents an hour to operate.

The energy use of this Energy Efficient sauna won't break the bank. For an hour long session every day, our customers report that the cost is about 30 dollars a year.
Are infrared saunas harmful to the human body?
Absolutely not. Infrared waves (also known as photobiomodulation) have been used in the medical field for many years. They are used to positively affect neural and nerve stimulation, as well as increasing wound healing time and decreasing pain.
How do I use an infrared sauna?
Using an infrared sauna is easy! Follow just a few simple guidelines and you can increase the overall benefits of your sauna sessions. Once you're familiar with the controls of your sauna, feel free to adjust the guildelines to suits your personal needs.

1. Start low and slow. Dial down the temperature and keep your sessions short when you begin using an infrared sauna. “Start at something like 110 degrees for five to 10 minutes,” says doctor. “See how you feel, then build from there.”
2. Max time. Even if you’re an experienced sauna user, keep sessions below 30 minutes to avoid putting too much stress on your body. It’s best to limit visits to three to four times a week, too.
3. Stay hydrated. The sweat that pours out during a sauna session can leave your body’s fluid levels low. “Bring water in with you,” advises doctor. Sports drinks with electrolytes may also be a good option. (Side note: Avoid mixing alcohol with sauna use.)
4. Rinse off afterward. A shower after your sauna will wash off any toxins you sweated out before they can be reabsorbed through your skin.
What health benefits can an infrared sauna provide?
1. Improved heart health
Within minutes of sitting in an infrared sauna, your body’s natural response begins. Beads of sweat appear on your skin. Your blood vessels widen and increase blood flow. Your heart rate ticks up.
2. Soothing sore muscles
The improved blood circulation brought on by an infrared sauna session can help speed up muscle recovery following physical activity.
3. Pain relief
Researchers found that infrared sauna therapy “may be a promising method for treatment of chronic pain.”
4. Relaxation
Warming your body seems to warm your soul, too. Setting aside some sauna time may help decrease depression, anxiety and stress. Basically, think of it as a meditation session in warmer temperatures.
5. Catching ZZZs
Better sleep, which has also been linked to sauna use.
6.Fighting off illness
There’s evidence that regular sauna use can help you avoid the common cold, says Dr. Young. Saunas also reduce oxidative stress, which is associated with cardiovascular disease, cancer and degenerative diseases like dementia.
Why can't the temperature setting go higher than 149°F?
The 149F limit is an ETL safety standard built into the control panel. The 149F setting is perfect for prolonged infrared therapy sessions (up to 60 min.) while also taking user safety into account.

The temperature shown on the control panel represents the surface temperature of the infrared heating plate. If it displays 149F, the actual room temperature may have reached 180F. However, this is also dependent on the initial ambient temperature.

A good infrared sauna will not overheat your lungs. Ideally, you go inside when it’s only 25-28C (77-83F) and let the heat slowly rise while you sit inside. That way your body adapts to the rising heat. Once you start sweating, around the 37C mark (98.6F), you only need to stay inside a little while longer. Most people come out between 42-50C (108-122F).
Can I add steam or additional heaters to an infrared sauna?
No! Do not, under any circumstance, incorporate steam in to your infrared sauna. The moisture will damage the wood and electrical components. Do not, under any circumstance, install additional heaters that aren't certified by SalusHEAT. Our infrared saunas are designed to function at a safe level with their equipped heaters. Adding more heat will put you at risk for heat exhaustion, heat stroke, dehydration and other heat related conditions.
Does infrared sauna have radiation?
Infrared saunas “radiate” heat. They do not emit “radioactivity.” Nor do they emit microwave radiation. SalusHEAT infrared saunas utilize FIR (Far Infrared Radiation), not to be confused with the UV radiation in tanning beds. This infrared radiation heats your skin to approximately 100 degrees Fahrenheit, thus making you sweat and release toxins.
Are far infrared saunas expensive to run?
Infrared saunas are the cheapest saunas to run because they will plug into the wall like a hairdryer and draw less than 15 amps. They cost between 20-30 cents an hour to operate.

The energy use of this Energy Efficient sauna won't break the bank. For an hour long session every day, our customers report that the cost is about 30 dollars a year.
Who should not use a far infrared sauna?
It is always a caution for a pregnant woman with saunas. Raising the core body temperature of a woman, especially in the first trimester can have a permanent negative effect on fetal brain development.

Anyone advised against entering a low-heat infrared sauna by a medical professional should also take caution.

However, many people in typically weakened states such as cardiac illness, diabetes or even Multiple Sclerosis have reported they can tolerate the gentle heat of a medical grade sauna, as long as they do it under a doctor’s guidance and maintain ample fresh air ventilation into the cabin.
Didn’t find what you were looking for? We are here for anything you need.

Drop Us A Line

Get in touch and let us know how we can help. Have a question but aren’t sure who to contact? Get in touch and a member of our team will reach out to you.

Special instructions for seller
Add A Coupon
Liquid error (snippets/cart-drawer line 232): product form must be given a product

What are you looking for?


Popular Searches: 1 Person  2 Person  Red cedar  Basswood  Low EMF  App  Outdoor  OFF