Reviews from Our Customers

I wanted to share my experience. I appreciate the quick response and solution. I had a problem with the sauna I purchased a few years ago . My handyman reached out after inspecting my sauna. They had a new part delivered in 3 days . Sauna was up and working within a week. Thank you I really appreciate good customer service.

Got the Salusheat 909x Pro as a birthday gift and I could not be happier with it. Assembly was genuinely easy. I had it put together without any fuss and no need to call in reinforcements. Once it was up and running, the heat was incredible. It gets seriously hot, exactly what you want from a sauna, and warms up fast. It has quickly become my favorite way to unwind. Highly recommend if you’re looking for something straightforward to set up that actually delivers on the heat.

Bought this sauna for my husband as he has lots of aches and pain. Best purchase ever! He has seen much improvement in just two weeks! I would highly recommend this sauna. Fast delivery, very well made and it’s a beautiful addition to our backyard.

This sauna met my expectations and then some. Very well made, tight tolerances and zero defects. Would consider the unit furniture quality. Customer service was very responsive to questions through email and always within a 12 hour window. Glad I didn't spend extra $$ on a higher end unit-you really don't need to.

I have an opportunity to use the sauna almost everyday for 6weeks now and I love it. It heats up within 10-15 mins (I keep the temperature at 135 degrees) and I get a fast sweat. I feel fantastic every time I use it. I think it helps my tennis endurance in the summer heat. I love all the windows. I love the speakers. The red light therapy is an added bonus. I am so happy we pulled the trigger and bought it. In terms of setup we setup with two people and it took about an hour and half. I think it took a little longer for us because we had to carry each piece from the garage to the backyard. Great directions.

Sauna was easy to put together. I haven’t been able to use it yet though as the smell has been too strong from chemicals or plastic. I’ve been running it twice per day and after putting an air purifier inside but the off gas period is still on going.

Comes in 3 large boxes. Its amazing to build without tools and excellent fit and finish less than an hour, only screws at the end of the build to secure the bottom to all the sides.
This sauna works extremely well at heating and causing you to relax and sweat. Love using it for wellness.
No issues, nice glass door, easy control panel and bluetooth + Speakers.

Wonderful sauna! My partner and I are loving it so much. Gets really hot, looks beautiful, fast delivery, was easy to set up. It makes a big difference in our lives, especially for my partner who had lyme disease many years ago and still experiences symptoms from time to time, especially when losing fat. It seems that being in an infrared sauna helps him clear his system of the residual issues from that. Grateful to this company for making a great sauna affordable.

This 2 person wooden outdoor sauna is great! The wood smells divine, and we have had some issues, but the customer service gals have been amazingly helpful and helped to fix our issues so quickly! They are really responsive as well! (The front glass piece arrived shattered and they replaced it without an issue). I sit in this sauna 4-7 days a week and I definitely recommend it!

I have had my outdoor 3 person (all for myself) for 3 months and I am completely happy and satisfied with this sauna (903vs). At 73, I am always looking for verified health practices, and infrared light saunas are the confirmed device. This company has been highly responsive to email questions and answers quickly. Delivery was perfect, the unit shipping flat and not a single issue. It literally was installed (once staged) by 2 persons in 20 minutes. By staging I mean, I built a platform of 2x6's and 6x6 posts to set the floor on for leveling and cleaning. Myself and select friends enjoy the benefits and quality of this sauna.

Easy set up. heated to max 149 in 15-20 minutes.

I did extensive research before selecting this sauna and am very please with my decision. It was easy to assemble, heats up quickly, and the bluetooth speakers are a great bonus. I get a good deep sweat and feel so relaxed after use!

I’ve been researching saunas for months and decided on a Salusheat sauna based on price and reviews. Fantastic experience all the way! Customer service answered all my questions prior to purchase. Took approximately 2 weeks for delivery. I am 5’6” and weigh 118 lbs but was able to wrangle everything out of the boxes and had it set up in about 30 mins, except for the roof, which my husband had to help with. Everything is engineered to perfection and all the pieces fit together like a glove. Easy to use. Takes about 25 mins to reach 140. I have recommended Salusheat to several friends and family members.. They are great!

I love my salus sauna and with the new accessories i purchased, i have a place for my towel, drink holder while using sauna. The quality of the accessories are great.

I’m so happy with this purchase. My only wish is that the heating elements weren’t so exposed.

I started looking around for an infrared sauna to help me with a medical condition and found Salus based on the reviews. I was surprised with the price as most I had seen were much more expensive. So far I am extremely pleased with my purchase. The shipping was quick. The set up was as easy as they said. I did it with just me, but needed help with putting on the roof top. The warm up is only about 25 minutes (perfect for a quick ride on my Peloton) to get it to 140 degrees. I have already felt the benefits and could not be happier with my purchase. I would recommend this for anyone looking to add a Sauna to their daily well being agenda!

Assembly was incredibly easy - took about 20 minutes! It heats up quickly and maintains heat well. We are super happy with it!

Great product, easy to assemble and perfect for two people!

We set up the sauna in a few hours. It is well made and easy to build and is very solid. It also works really well -- I got a great sweat going! It is perfect for a small space (i.e., our deck in NYC).

This sauna accessory has been such a great addition to our sauna experience. It’s both functional and performs as advertised. It fits perfectly with the relaxing spa-like feel of the sauna. Definitely worth it if you want to enhance your sauna setup and make it feel even more effective, enjoyable and complete.

LOVE IT!

Great sauna overall and very happy with it. It was easy to put together and only took about 20 minutes to assemble. It heats up in around 25 minutes and works perfectly once we installed a dedicated outlet. The
3-person size is spacious, with plenty of room for 2 people to sit comfortably. The Bluetooth connects easily, which is a nice bonus. I would definitely recommend it.

Much of my working career was spent in various forms of customer service, so I am sensitive to that during my interaction with businesses. I must say that it's been at least a decade since I've seen the level of customer service that I experienced with Kate and Luna at SalusHeat. I had explored purchasing a sauna thru Home Depot, but their vendor refused to deliver to a residence located near a cul-de-sac. I ran this past the folks at SalusHeat, and they made sure their freight carrier delivered via a box truck to my home. Kate and Luna were responsive, professional, and pleasant to deal with. In addition to the 903BH sauna, I ordered two deluxe backrests. Unfortunately, one was received damaged (things happen in shipping) and upon notifying SalusHeat, a replacement was quickly shipped. Outstanding! While I won't be able to assemble and use the sauna for a month or so (the new bathroom is still under construction), the panels were packed well, received with no visual damage, and look to be of high quality. All in all, a very pleasant experience, and one I highly recommend to others seeking to add a beautiful sauna to their home.

SalusHeat sauna has been a wonderful addition to my home. Set up was easy. I only needed help from a second person to stand up side panels and hook them into place. Company is very responsive to any communication.

We finally did it! We bought the infrared sauna we’ve had been looking at this past year. It’s everything we needed and more. Ordering was easy, delivery was quick and most importantly setup was easy. We had one question, and after contacting customer support, we had a simple answer that helped us get finished. We love the look it adds to our backyard. We love how good it works. So glad we purchased the cover, acacia floor tiles and back rests. The. red light therapy light is a bonus! We are extremely happy with our gift to us, our outdoor infrared sauna.